FAQs
Here are answers to some of your most frequently asked questions. If you have another question, please contact me directly at 435-864-8678
General Questions
What Services Do You Offer?
We offer wedding decor rentals, styling, and event coordination. From curated design setups to full day-of management, we're here to make your event feel seamless and beautifully intentional.
What Areas Do You Service?
I am based in southern Utah and frequently serve Cedar City, St. George, Parowan, Beaver, Fillmore, and surrounding areas. Travel is available for select events.
Decor and Rentals
Do You Offer Custom Design Or Just Rentals?
Both! You can rent items on their own or choose a styled package where we design and install everything for you.
Can I Mix And Match Items From Your Inventory?
Absolutely. Everything is designed to be flexible so we can create a look that feels uniquely yours.
Do You Set Everything Up And Take It Down?
Setup and take-down services are available and highly recommended for a stree-free experience.
Can I Pick Up Rentals Myself?
For select items, yes. Larger installations and specialty pieces require delivery and setup by our team.
What Happens If Something Gets Damanged?
We understand accidents happen. We include guidance and options for damage protection, and any significant damage or missing items will be billed accordingly.
Event Coordination
What Is The Difference Between Planning And Coordinating?
Coordination is for couples who have already planned their wedding but want a professional to manage the details, timeline and vendors on the day of the event.
When Does Coordination Start?
We step in during the final weeks leading up to your wedding, reviewing your plans, confirming vendors, and finalizing your timeline.
Will You Contact My Vendors?
Yes - we handle vendor communication leading up to and on the day of your event so everything runs smootly.
Do You Stay The Entire Event?
Yes, we are there to manage flow, troubleshoot, and ensure everything goes according to plan from start to finish.
Payments & Booking
How Do I Reserve My Date?
After talking either on the phone or in person, a signed agreement and non-refundable retainer are required to officially secure your date.
When Is Final Payment Due?
Final payment is typically due the week of your event
Do You Offer Payment Plans?
Yes - We're happy to split payments leading up to your event.
What Is Your Cancellation Policy?
Retainers are non-refundable. Additional payments may be subject to cancellation terms that will be outlined in your agreement.
Design Process
Do You Help With Design Decisions?
Yes! Whether you need full styling or just a little guidance, we are happy to help refine your visio and make everything cohesive.
Do You Work With Specific Venues?
We are proud to be a preferred decor partner at Cedar Rose Estate, The Barn at Cedar Meadows, Brian Head Lodge, and The Springs. We have experience working with many venues throughout southern Utah.
Your Experience
What Makes Fancy Fox Different?
We focus on thoughtful, elevated design that enhances your venue rather than overwhelming it. Paired with a calm, organized approach that keeps your day running smoothly
Do You Hand Last-Minute Changes Or Problems?
Yes - Quietly, efficiently, and without adding stress to your day. That's one of the biggest reasons couples hire us.
Will I Actually Get To Enjoy My Wedding Day?
That's the goal. We handle the behind-the-scenes so you can be fully present.